ANALISIS KRISIS PADA GANGGUAN LAYANAN JARINGAN INTERNET SPACENET

Authors

  • Muhammad Geri Suwandi Universitas Islam Syech Yusuf Kota Tangerang
  • Danang Arif Syaifuloh Universitas Islam Syech Yusuf Kota Tangerang
  • Satrio Kuncoro Universitas Islam Syech Yusuf Kota Tangerang

DOI:

https://doi.org/10.33592/pelita.v25i1.4938

Keywords:

internet service disruption, crisis management, satellite internet, startup companies, online marketplace, business continuity, risk mitigation., gangguan jaringan internet, manajemen krisis, internet satelit, startup, jual beli online, mitigasi risiko.

Abstract

In the current digital era, dependence on internet network services is increasing, especially in the context of satellite internet network services such as Spacenet. However, vulnerability to internet network service disruptions is a serious challenge faced by startup companies operating in the online buying and selling ecosystem. In this study, we conducted an in-depth analysis of the crisis that emerged due to disruption of internet network services on Spacenet and its impact on startup operations in the online buying and selling sector. We explore the causes of the crisis, the strategies implemented by startup companies to overcome these problems, and the impact on their performance and business continuity. Through a qualitative approach involving interviews with key stakeholders and secondary data analysis, we present a deeper understanding of how the crisis in internet network service disruptions can affect startups in the online buying and selling ecosystem. The results of this study provide valuable insights for industry stakeholders and can serve as a basis for the development of future risk mitigation strategies.

References

Putra, H. E., & Widiyanesti, S. (2018). Analisis Masalah Kualitas Layanan PT . Telekomunikasi Indonesia Witel Jakarta Selatan Pada Produk Indihome (Menggunakan Metode Pendekatan Six Sigma) Problem Analysis Service Quality Pt . Telekomunikasi Indonesia Witel South Jakarta On Indihome Product (Us. E-Proceeding of Management, 5(1), 195–202. https://openlibrarypublications.telkomuniversity.ac.id/index.php/management/article/view/6340

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Published

2025-06-30

How to Cite

Suwandi, M. G., Syaifuloh, D. A., & Kuncoro , S. (2025). ANALISIS KRISIS PADA GANGGUAN LAYANAN JARINGAN INTERNET SPACENET. Pelita : Jurnal Penelitian Dan Karya Ilmiah, 25(1), 84–89. https://doi.org/10.33592/pelita.v25i1.4938